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How bus2casino Handles Your Personal Information

This privacy policy explains exactly what data bus2casino collects when you open an account, make a deposit through PayPal, Venmo, or Play+, or access the lobby from your phone.

Account Data ProtectionPayPal & Venmo PrivacyYour Right to AccessData Deletion RequestsUS Player Focus
bus2casino How bus2casino Handles Your Personal Information
DATA PRACTICES

How We Protect and Retain Your Information

Cookies and Tracking

We use session cookies to keep you logged in and analytics cookies to see which lobby sections you visit most. You can manage cookie preferences from the consent banner on your first visit.

Account Security

Your password is hashed before storage and never readable by our team. Login sessions on mobile and desktop are tracked separately so an unusual device flag triggers a re-verification step before access is granted.

Retention Period

We hold your account data for as long as your account is active and for the period required by applicable state law after closure. After that window, personal identifiers are deleted or anonymized.

Third-Party Sharing

We share data only with payment processors like PayPal and Venmo, identity verification partners, and state regulators where required. We do not sell your personal information to advertisers.

PRIVACY CONTACT

Reach Us About Your Privacy Rights

Team online

Live Chat

Start a chat session from your account dashboard. A support agent can pull up your data profile, walk through what we hold, and log a deletion or correction request on your behalf.

Email Support

Send a detailed request to our privacy address from the email on your account. We aim to acknowledge data requests within two business days and resolve them as quickly as state rules allow.

Account Settings

Some data preferences — like marketing email opt-outs and cookie consent — are adjustable directly inside your account settings without contacting support at all.

Common Questions About Your Privacy at bus2casino

These are the questions we actually hear from players in Philadelphia and elsewhere across eligible states. If your question isn't here, live chat gets you to a real answer faster than searching.

We collect your name, email, date of birth, and state of residence at registration. Identity verification may add a government-issued ID check depending on your state's requirements.

No. When you pay via PayPal or Venmo, only a tokenized transaction reference reaches our system. Your wallet password and full account details stay with your payment provider, not with us.

Yes. Contact us through live chat or email from the address on your account. We will compile and send your data profile within the timeframe required under applicable state law.

Submit a deletion request via live chat or email. We will remove personal identifiers once your account is closed and any legally required retention period has passed.

Access depends on state law. A location check at login confirms you are in an eligible state at the time of each session. This is a regulatory requirement, not a marketing tool.

We use session and analytics cookies. You can adjust non-essential cookie categories using the consent panel that appears on your first visit, or revisit it anytime in account settings.
Reference

Privacy Policy

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.